Privacy Policy

BEST TICKETS FAST

Effective Date: March 1, 2025

1. Introduction

Best Tickets Fast (“we,” “us,” or “our”), a service owned and operated by Super Amplify LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website [bestticketsfast.com], our iPhone and Android mobile applications (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

We collect the following types of information:

• *  Personal Information:
• *  Account Information: When you create an account, we collect your name, email address, password, phone number (optional), and billing address.
• Payment Information: When you purchase tickets, we collect payment information, such as credit card details or other payment method information. This information is processed by our third-party payment processors (see Section 5). We do not* store your full credit card number on our servers.
• *  Contact Information: You may provide us with contact information when you contact us for support, inquiries, or feedback.
• *  Event Preferences: You may provide us with event preferences to receive recommendations for future events and for the best user experience in searching and purchasing tickets.
• *  Non-Personal Information:
• *  Device Information: We collect information about the device you use to access our Services, including the device type, operating system, unique device identifiers (e.g., IDFA or Android Advertising ID), mobile network information, and IP address.
• *  Usage Data: We collect information about how you use our Services, including the pages you visit, the tickets you search for, the events you attend, the dates and times of your visits, and other usage statistics.
• *  Location Information: With your consent, our mobile apps may collect your location data to provide location-based event recommendations and search results. You can disable location services in your device settings.
• *  Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

• *  To Provide and Improve Our Services:
• * To process ticket orders and payments.
• * To personalize your experience and provide recommendations.
• * To improve our website and mobile apps.
• * To troubleshoot technical problems.
• *  To Communicate with You:
• * To send you order confirmations, event updates, and customer service communications.
• * To send you promotional emails and newsletters (you can opt-out at any time).
• *  To Ensure Security and Compliance:
• * To detect and prevent fraud.
• * To comply with legal obligations.
• * To enforce our Terms of Service.
• *  Marketing and Advertising:
• * To deliver targeted advertising on our Services and on third-party platforms.
• * To analyze the effectiveness of our marketing campaigns.

4. How We Share Your Information

We may share your information with the following parties:

• *  Event Organizers: We may share your information with event organizers so that they can provide you with event-related information and services.
• *  Service Providers: We use third-party service providers to process payments, host our website, send emails, analyze data, and provide other services. These service providers are contractually obligated to protect your information.
• *  Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• *  Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process.
• *  Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, your safety, or the safety of others.

5. Third-Party Payment Processing

We use Braintree/Paypal to process payments. When you make a purchase, your payment information is collected and processed directly by Braintree/Paypal in accordance with their privacy policy. We do not store your full credit card details on our servers.

6. Your Choices

• *  Account Information: You can update your account information at any time by logging into your account.
• *  Email Preferences: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in the email or by updating your preferences in your account settings.
• *  Location Services: You can disable location services for our mobile apps in your device settings.
• *  Cookies: You can control cookies through your browser settings.
• *  Access and Deletion: You may have the right to access, correct, or delete your personal information. Please contact us at support@bestticketsfast.com to make a request.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Data Retention

We retain your information for as long as necessary to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] and we will delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and mobile apps. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@bestticketsfast.com

Super Amplify LLC

15709 Whelchel Drive

Fishers, IN 46037

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BEST TICKETS FAST

TERMS OF SERVICE

Effective Date: March 1, 2025

1. Acceptance of Terms

By accessing or using the Best Tickets Fast website [bestticketsfast.com] or our iPhone and Android mobile applications (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). These Terms are a legal agreement between you (“you” or “user”) and Super Amplify LLC (“we,” “us,” or “our”), the owner and operator of Best Tickets Fast. If you do not agree with these Terms, you may not use our Services.

2. Description of Services

Best Tickets Fast is an online platform that allows users to purchase tickets to events. We act as an intermediary between users and event organizers or ticket providers.

3. Account Registration

• * To use certain features of our Services, you may need to register for an account.
• * You are responsible for maintaining the confidentiality of your account credentials.
• * You agree to provide accurate and complete information when creating your account.
• * You are responsible for all activities that occur under your account.
• * You must be at least 18 years old to use our Services.

4. Ticket Purchases

• * All ticket purchases are subject to availability and the terms and conditions of the event organizer.
• * Ticket prices are set by the event organizer or ticket provider and may be subject to change.
• * We may charge a service fee for each ticket purchased.
• * All sales are final unless otherwise stated by the event organizer.
• * We are not responsible for event cancellations or changes. If an event is cancelled, you may be entitled to a refund from the event organizer, subject to their policies. Please contact the event organizer directly.
• * Tickets may be subject to restrictions, such as age limits or entry requirements. It is your responsibility to verify these restrictions before purchasing tickets.

5. Prohibited Conduct

You agree not to:

• * Use our Services for any illegal or unauthorized purpose.
• * Interfere with the operation of our Services.
• * Attempt to gain unauthorized access to our systems or networks.
• * Use any automated means to access or collect data from our Services.
• * Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
• * Resell tickets at a price that exceeds the face value plus reasonable service fees, where prohibited by law.
• * Violate any applicable laws or regulations.

6. Intellectual Property

The content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, and software, are owned by Super Amplify LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use our content without our express written permission.

7. Disclaimer of Warranties

Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted or error-free.

8. Limitation of Liability

To the fullest extent permitted by law, Super Amplify LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services, including but not limited to damages for lost profits, lost data, or business interruption. In no event shall our total liability to you exceed the amount you paid for the ticket(s) in question.

9. Indemnification

You agree to indemnify and hold harmless Super Amplify LLC, its officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or relating to your use of our Services or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [State/Jurisdiction], without regard to its conflict of law principles.

11. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the [Arbitration Association] in [City, State]. The decision of the arbitrator shall be final and binding.

12. Changes to Terms

We may update these Terms from time to time. We will post any changes on our website and mobile apps. Your continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the changes.

13. Termination

We may terminate your access to our Services at any time, with or without cause.

14. Entire Agreement

These Terms constitute the entire agreement between you and Super Amplify LLC with respect to your use of our Services.

15. Contact Us

If you have any questions about these Terms, please contact us at:

support@bestticketsfast.com

Super Amplify LLC

15709 Whelchel Drive

Fishers, IN 46037

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Key Considerations and Customization:

*  Enforcement: Having a Privacy Policy and Terms of Service is only the first step. You need to actively enforce them.

Legal Review: Crucially, have a lawyer review both the Privacy Policy and Terms of Service. Laws vary significantly by jurisdiction (especially state/country), and this draft must* be adapted to comply with all applicable regulations. This is not legal advice.

*  Specific Laws: Consider the following laws and regulations:

GDPR (General Data Protection Regulation): If you have users in the European Union, you must* comply with GDPR. This requires specific consent mechanisms, data subject rights, and data processing agreements.

CCPA/CPRA (California Consumer Privacy Act/California Privacy Rights Act): If you have users in California, you must* comply with CCPA/CPRA. This requires specific disclosures about data collection, the right to opt-out of the sale of personal information (even if you aren’t directly “selling” it), and other consumer rights.

*  Other State Privacy Laws: Many other states have passed or are considering comprehensive privacy laws.

COPPA (Children’s Online Privacy Protection Act): If your site or app could* attract children under 13, you need to comply with COPPA. This generally means obtaining verifiable parental consent before collecting any personal information from children. As stated in the privacy policy, you are stating that your service is not directed toward children under the age of 13.

*  CAN-SPAM Act: U.S. law regulating commercial email. You must have an opt-out mechanism and comply with other requirements.

*  State Ticket Resale Laws: Many states have laws regulating the resale of tickets. You need to be aware of these laws and ensure that your Terms of Service and practices comply.

*  Payment Processor Terms: Thoroughly review the terms of service and privacy policy of your chosen payment processor(s) and ensure your own policies are consistent.

*  Event Organizer Agreements: Your agreements with event organizers will influence your Terms of Service. Clarify who is responsible for refunds, cancellations, and other issues.

*  “As Is” Disclaimer: While a standard disclaimer, make sure it accurately reflects the level of service you provide.

*  Arbitration Clause: Arbitration clauses can be beneficial (faster, less expensive than litigation) but can also be controversial. Review this carefully with your attorney.

*  Mobile App Store Compliance: Ensure your Privacy Policy and Terms of Service comply with the requirements of the Apple App Store and Google Play Store. They have specific guidelines on privacy, data collection, and acceptable use.

*  Accessibility: Make your Privacy Policy and Terms of Service accessible to users with disabilities.

*  Plain Language: While needing to be legally sound, aim for clear, understandable language.

*  Regular Updates: Review and update your policies regularly, especially as laws change.

Specific Data Collection Practices: The “Information We Collect” section needs to be extremely* specific to your actual data collection practices. Be upfront and transparent.

Security Measures: While you don’t need to disclose specific* security details, you should provide a general overview of the measures you take to protect user data.

*  Contact Information: Ensure your contact information is accurate and monitored.